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Meeting Server FAQs
Questions in Diagnostics
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What logs can I collect from the Meeting Server?
I get "WARNING: unrecognized protocol message (management)" in the syslog. What does it mean?
"FAILURE: Ports in use by other services" but Web Bridge and Web Admin are using different ports
Why do SIP calls drop after a certain period of time?
How do I capture a network trace for the Call Bridge?
How do I reset the XMPP server if I cannot add a Call Bridge?
What does "RTCP unprotect authentication failure" in the event log mean?
I see following error message when trying to add a Call Bridge: “Parent IM domain of domain does not exist”. What is wrong?
Troubleshooting Web Bridge connectivity issues
Upgrade fails because the upgrade image failed to mount. What can I check?
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