Get help with Cisco Meeting Server and Cisco Meeting Apps

Find answers quickly with these FAQs.

How can you customize "meeting links" (Protocol handlers) to join meetings from the Cisco Meeting App?

You can use a link to join a meeting from Cisco Meeting App. The links can come from one of the following:

  • Option 1: If you try to join a conference as a guest through the Web Bridge from a browser that does not support WebRTC, you will be presented with a link that says, “Click here to launch the desktop client”. Click this to open the app and join the meeting as a guest. These links are in the format http://<something> links. They are available both to logged in users, and to guest users who have received a meeting invite through email or other means.
  • Option 2: An admin can construct meeting links for a space, a contact or a SIP URI. A user can either click on these links to join a meeting or copy and paste the link into the Cisco Meeting App for desktop to join meetings.

Supported formats are:

    • ciscomeeting: (a space)
    • ciscomeeting: (a user)
    • ciscomeeting: (a SIP URI)
  • Option 3: Guest links

A guest link can be converted into a meeting link which can launch the desktop app or can be pasted into the app if already open by replacing "https" with "ciscomeeting".

For example:

Can be changed to:


Please see the FAQ for 'How can guest's join a meeting?'

Note: If you are using Microsoft Outlook, add a "url:" prefix to the link so it can be recognised as hyperlink in Microsoft Outlook/email clients.