Get help with Cisco Meeting Server and Cisco Meeting Apps

Find answers quickly with these FAQs.

I am trying to upgrade my Cisco Meeting App, but the older version of the app hasn't been completely removed?

Using the Windows “Pin to Taskbar” feature on the Meeting app icon in the taskbar, is known to cause issues with the app, such as the incomplete removal of older versions upon upgrade. Right click on the frame that had shown the Meeting app icon, and select "Unpin from Taskbar". Then remove the older Cisco Meeting  app using the Windows “Uninstall” feature, before installing the newer version of the client.