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Why is the message board chat not working for new Cisco Meeting Server deployments?

The message chat board is no longer enabled by default from Meeting Server version 2.0 on new deployments or for deployments which did not previously use chat. If your deployment is new or if your existing version does not have chat enabled and you plan to enable chat feature for Cisco Meeting App users, you need to enable chat via the API.

To enable chat in message boards,

  1. Use the API to create a callProfile with parameter messageBoardEnabled set to true.
  2. Set this callProfile as the default Global Profile to be used for all calls by copying the callProfile id from the Location field and PUTing it to /api/v1/system/profiles.

Refer to the latest version of Cisco Meeting Server Release notes or Cisco Meeting Server API Guides for more information.