WebRTC is an evolving technology and frequent changes are done by browser versions. Hence this KB article might not have the latest information. For latest information related to WebRTC app, refer to the Important information document.
The following information applies to Cisco Meeting App for WebRTC version 1.11.x (Cisco Meeting Server version 2.4.x). For other versions click on link below:
- Browser support information for Cisco Meeting Server 1.10
- Browser support information for Cisco Meeting Server 2.5.0
|Google Chrome(windows, macOS and Android)||
66 or later
Note: Please review this Software advisory.
- Samsung S9 (SM-G960F) running Chrome 66 on Android 8.0.0.
Note: Google Chrome browser on iOS is not supported.
The "Cisco Meeting App Screen Sharing Extension" enables users to share their screens during a meeting. When you click on the "share" icon during a meeting, you will be prompted to enable this extension. Follow the instructions on screen to enable the extension. Alternatively, you can enable this by clicking on the menu option: More tools > Extensions.
|59.0.2 or later||
||Any content (screen or application) shared by other participants in the meeting will appear in a separate pane to the main video.|
|Apple Safari for macOS||11.1 or later||Apple Mac computers running macOS version 10.11.x||Safari is only supported on macOS and not in mobile iOS devices (phones and tablets). You cannot share you screen from the app from Safari, this is a limitation of the browser. However, you can still receive presentation if content is shared by other participants in the meeting.|
We strongly recommend using the most recent version of browsers.
Note: The WebRTC app is not supported on virtual machines (VMs). We strongly recommend using the most recent version of browsers.
Guest users can be sent a web link via a "Web Bridge" URL which displays a "guest" login page. After they enter their name, the action taken is based on the platform and/or browser they are using. For more information, refer to How can guests join a call/meeting?
Browsers not supported for WebRTC app will be able to launch the Cisco Meeting App (if installed) on Windows, macOS or iOS platforms for joining a meeting. The following browsers have been tested for guest joining. We always recommend using the latest versions of browsers:
- Microsoft Edge on Windows 7 and 10
- Internet Explorer 11 on Windows 7 and 10