Get help with Cisco Meeting Server and Cisco Meeting Apps

Find answers quickly with these FAQs.



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Our users cannot get the Cisco Meeting App to run. Is this a firewall issue?

Possibly. The Cisco Meeting Apps require the following ports to be open (See the Cisco Meeting Server Deployment Guide for the full and latest ports list):

Cisco Meeting iOS, OS X and Windows apps

require the following ports to be OPEN

XMPP server

  • 5222 outgoing TCP - XMPP over TCP

TURN server

  • 3478 outgoing UDP - STUN Signaling + Tunneled Media

  • 50,000 -51,000 outgoing UDP - Media (Optional for best performance)

WebRTC app

If you have a compatible WebRTC browser (Chrome or Firefox) allow the following outgoing ports.

Web Bridge

  • 80 outgoing TCP - HTTP (optional for HTTP to HTTPS redirect)
  • 443 outgoing TCP- HTTPS

TURN server

  • 3478 outgoing UDP - STUN Signaling + Tunneled Media
  • 50,000-51,000 outgoing UDP - Media (Optional for best performance)