Get help with Cisco Meeting Server and Cisco Meeting Apps

Find answers quickly with these FAQs.



» »

What’s the issue if the In Progress timer in a call is negative and counting down to zero?

If you see something similar to the image below or if the In Progress timer seems inconsistent in any other way, check that you are using NTP to sync the time on your Cisco Meeting app with the Call Bridge timer.

The Call Bridge provides the start time, and this is compared to the current time on the client. If the clocks are not synchronized (so that the Call Bridge is ahead of the app), you may see artefacts like this. 

Negative In progress timer

Attached files: in progress timer.png