Get help with Cisco Meeting Server and Cisco Meeting Apps

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What should I do if something is missing from Cisco Meeting App?

If you see something missing in the app, such as missing spaces, a missing button or icon, chat messages lost, or contacts lost, follow these steps:

  1. Please take a screenshot of the Meeting App.
  2. From the Meeting App, Click on Settings > Diagnostics button.
  3. Describe what the problem is, and what you did when it occurred.
  4. Save the file on your device.

Send the screenshot and xmppLog file to

Note: See more options to contact support here: