Check if someone has someone else muted your audio in the meeting.
All communication between you and other participants is going through a server. If another participant has muted your audio on the server, your audio feed is sent to the server, but it is not sent from the server to other participants.
If a participant with the appropriate permissions has muted you or all participants, then they have to unmute you to hear you.
If your audio has not been muted, verify the following:
- Make sure your microphone is not muted or being used by any other app.
- From you app, click , to open the Setting page, check if the correct microphone is being used or try a different one.
- Make sure all external devices are plugged in properly.
Note: Refer to embedded help for instructions to use mute/unmute options on the in-meeting page and also for options on the Setting page.