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How do I determine the number of active calls that are using the PMP Plus licence of an individual?

To determine the number of active calls using the PMP Plus licence of an individual, use the parameter callsActive on API object /system/multipartyLicensing/activePersonalLicences. We generally allow 2 calls to be active allowing for one starting and other finishing.

If the active call is on a cluster of Call Bridges then use the parameter weightedCallsActive on API object /system/multipartyLicensing/activePersonalLicences for each Call Bridge in the cluster. The sum of weightedCallsActive across the cluster matches the number of distinct calls on the cluster using the individual’s PMP Plus license. If a PMP Plus licence is exceeded, then SMP Plus licences are assigned