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Why do the participant labels disappear from my screen layout?

  • Participant labels are removed once the participant’s thumbnail gets too small and the label becomes unreadable. This is particularly noticeable when the AllEqual layout is used and there are a high number of participants.
  • For 99XX series phone, once the layout goes beyond 4x4, the labels disappear.
  • The number of participants needed before the labels disappear depends upon the resolution of the endpoint.